Frequently Asked Questions
What types of equipment CAN I RENT?
We specialize in Earthmoving Equipment (excavators, dozers, skid steers), Material Handling (forklifts, telehandlers, scissor lifts), and Vehicles & Trailers (dump trailers, utility trailers, flatbeds). View our full inventory here.
How do I reserve a piece of equipment?
You can reserve equipment directly through our website. Simply select the machine you need, choose your dates on the calendar, and proceed to checkout. A deposit is required to confirm your booking.
What forms of payment do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and bank transfers. For long-term commercial accounts, please contact us about setting up invoicing.
Who is responsible for fuel and maintenance?
Equipment must be returned clean and fully fueled with the correct fuel type (Diesel or Gasoline). If equipment is returned dirty or with low fuel, cleaning and refueling surcharges will apply. We handle all routine maintenance.
Do you offer training on the equipment?
We provide basic operational instructions and safety checks upon delivery or pickup. However, the renter is responsible for ensuring the operator is qualified and adheres to all relevant safety regulations.
What if I have an emergency breakdown?
In the event of a mechanical issue, immediately call our emergency line at 1(833)976-3696. We offer 24/7 technical support and will dispatch a service technician or arrange a replacement machine as quickly as possible.
How do I know which size or type of equipment I need?
Our rental professionals are here to help! If you are unsure, please call us before booking. We can discuss your project's scope, terrain, and required lifting/digging capacity to ensure you get the right machine and avoid costly delays.
What is required to finalize the rental at pickup/delivery?
You must present the following:
1) A valid photo ID (Driver's License)
2) The credit card used for the deposit (or a major credit card for the security hold)
3) Proof of Insurance (if declining the LDW)